Account & billing
Exporting your data and closing your account
Download everything in one Excel file, and close the account with a 30-day window to change your mind.
Export all data
In Settings → Data & account, select Export all data. You get one Excel file with a sheet each for leads, activities, follow-ups, demos, users, stages, sources, lost reasons, business types and invoices. You can export at any time, including while the account is read-only.
Close the account
- Export your data first.
- In Settings → Data & account, select Close account and confirm.
- The account becomes read-only straight away and is scheduled for deletion 30 days later.
Changed your mind?
Until the deletion date, the same page shows when the data will be deleted and a Keep my account button. Select it to cancel the closure; the account stays read-only until you choose a plan.
After the deletion date, every lead, user and record is permanently deleted and cannot be recovered.