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Account & billing

Exporting your data and closing your account

Download everything in one Excel file, and close the account with a 30-day window to change your mind.

Export all data

In Settings → Data & account, select Export all data. You get one Excel file with a sheet each for leads, activities, follow-ups, demos, users, stages, sources, lost reasons, business types and invoices. You can export at any time, including while the account is read-only.

Close the account

  1. Export your data first.
  2. In Settings → Data & account, select Close account and confirm.
  3. The account becomes read-only straight away and is scheduled for deletion 30 days later.

Changed your mind?

Until the deletion date, the same page shows when the data will be deleted and a Keep my account button. Select it to cancel the closure; the account stays read-only until you choose a plan.

After the deletion date, every lead, user and record is permanently deleted and cannot be recovered.